Organisational learning

Chris Argyris

1923 – 2013

Espoused theory against theory-in-use names the gap precisely; double-loop learning asks whether the governing variable, not the tactic, was wrong.

Read alongside: Sense · Shape

Start with
Theory in Practice (1974, with Donald Schön)
Where they resist the book
Argyris found the gap nearly universal, including in those who study it. The diagnosis is easier to accept than to apply to oneself.

Works worth the time

Theory in Practice · 1974

With Donald Schön. Espoused theory against theory-in-use — the gap most organisations manage rather than close.

Where Argyris appears

III. SensePsychology

Behaviour is contagious in ways declaration is not.

Bandura's social learning explains why a stated value loses to an observed one every time. Argyris's espoused theory versus theory-in-use names the gap precisely. And the familiar biases — availability, confirmation, hindsight — are most active in exactly the ambiguous conditions where sensing matters.

IV. ShapeCritical thinking

A move you cannot see the effect of is not a move.

Double-loop learning asks whether the governing variable, not the tactic, was wrong. Meadows's leverage points rank where intervention actually bites: paradigms and goals above parameters and buffers. Together they discipline the appetite for visible action of low consequence.