For the CEO
Your transformation programme is at risk — and the risk is organisational, not technical.
Most Chief Executives commission transformation for the right reasons. Most transformations underdeliver for a reason that was visible from the start. You have already decided to transform. The question is whether the organisation around you can actually carry it through.
The programmes that fail — ERP implementations, shared service transitions, platform modernisations, post-merger integrations — almost never fail because of the technology.
